Last updated: August 14, 2025
Folke Estate operates this store and website, along with all related content, features, tools, products, and services (collectively, the “Services”), to bring you a curated shopping experience. Our Services are powered by Shopify, which helps us deliver these features to you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, use our Services, make a purchase, or otherwise interact with us. If anything in this Privacy Policy conflicts with our Terms of Service, this Privacy Policy applies for matters related to your personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described here.
“Personal information” means details that identify you or can be linked to you. This does not include anonymous or de-identified information. Depending on how you interact with us and where you live, we may collect:
Contact details – name, address, billing and shipping address, phone number, email address
Payment details – credit or debit card information, account numbers, payment confirmation, transaction details
Account information – username, password, security questions, preferences, settings
Transaction history – products viewed, added to cart, purchased, returned, or exchanged
Communications – details you provide when contacting customer service
Device information – device type, browser, IP address, network connection details
Usage data – how and when you browse or interact with our Services
We may collect personal information:
Directly from you – when you create an account, place an order, contact us, or sign up for communications
Automatically – via cookies or similar technologies when you visit or use our site
From service providers – such as payment processors, shipping companies, and analytics partners
From partners or other third parties
We may use your information to:
Provide and improve our Services – process payments, ship orders, manage accounts, handle returns and exchanges, remember preferences, recommend products, and create a tailored shopping experience.
Market our products – send promotional emails, texts, or mail, and display targeted ads (including on other websites).
Protect against fraud – verify your identity, detect suspicious activity, and secure transactions.
Communicate with you – respond to inquiries, provide customer support, and update you on your orders.
Comply with legal obligations – respond to valid legal requests and enforce our policies.
We may share your information:
With Shopify, service providers, and vendors that help us run our business (e.g., payment processing, shipping, IT support).
With marketing partners to display personalised ads based on your online activity.
When you consent or request us to do so (e.g., using social login or integrations).
With affiliates or related companies within our corporate group.
As part of a business transaction (e.g., merger or acquisition).
To comply with legal requirements or protect our rights and safety.
Our store is hosted by Shopify. Shopify collects and processes personal information about your use of our Services, sometimes combining it with data from other merchants. In these cases, Shopify is responsible for handling your information and responding to related privacy requests. You can read the Shopify Privacy Policy or manage your privacy choices via the Shopify Privacy Portal.
Our Services may link to other websites or platforms. We are not responsible for the privacy or security practices of those third parties, and you should review their privacy policies before sharing your information.
Our Services are not intended for children. We do not knowingly collect personal information from anyone under the legal age of majority in their location. If you believe we have, please contact us so we can delete it.
While we take steps to protect your personal information, no system is completely secure. We keep your data only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes.
Depending on where you live, you may have rights such as:
Access – request details about the personal information we hold on you
Deletion – request we delete your personal information
Correction – fix inaccurate information we hold about you
Portability – request a copy of your information in a portable format
Opt-out of targeted ads or data sharing
Manage marketing preferences – unsubscribe from promotional emails at any time
If you’re in the UK or EEA, you may also have the right to:
Object to processing – ask us to stop certain uses of your information
Withdraw consent – where we rely on your consent to process your data
We may need to verify your identity before fulfilling your request, and in some cases, we may decline requests as permitted by law.
If you have concerns about how we handle your personal information, you can contact us directly or lodge a complaint with your local data protection authority.
Your information may be transferred outside of your home country, including to countries without the same data protection laws. Where required, we use recognised safeguards such as Standard Contractual Clauses.
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last updated” date.
For questions about this policy or your privacy rights:
Folke Estate
Phone: +61 421 312 777
Email: info@folkeestate.com
Address: 174 Pacific Dr, Port Macquarie NSW 2444, Australia